ABOUT US

At TOPPAN Security, our mission is to shape a meaningful, technology-driven future by being a global leader in mission-critical identity and payment technologies.

We serves as the international development arm of the TOPPAN Group in the security domain founded in 1900. TOPPAN is a trusted Japanese brand renowned for its commitment to exceptional quality. Building on this legacy, we combine bold ideas, deep sector expertise, and collaborative intelligence to deliver secure, future-ready solutions.

Our culture is grounded in four core values: Agility, Ownership, Resilience, and a Sense of Fun. We move fast, lead with accountability, grow through challenges, and bring positive energy into everything we do.

Join us and be part of a global, collaborative team where trust and innovation drive everything we do.

ABOUT THE ROLE

The Systems Implementation Engineer provides technical support in the development and implementation of customer applications and company products. Conducts on-site installations, enhancements, maintenance and support for new and existing systems. Implements new product configurations/software upgrades, installs hardware components/peripherals. Diagnoses, troubleshoots and repairs technical problems. Will become knowledgeable of company and third-party vendor products utilized in the customer’s application/systems. The successful candidate should be able to perform preventive and corrective maintenance and pre-empt/predict then diagnose customer impacting issues (Tier2).

The individual will be responsible for:

• Leading the integration and deployment of systems in test, and live environments, both for internal use and on-premises at customer sites.

• Covering a wide range of skills supporting the implementation of solutions at customer sites.

• Supporting test activities as required.

• As a subject matter expert on solutions deployed, perform occasional Tier2 support.

Core Responsibilities:

• Experience in installing and configuring operating systems to support enterprise applications and services.

• Expertise in containerisation and orchestration, essential. Experience of Docker and Kubernetes for scalable, resilient application deployment.

• Strong expertise in server, PC, and network administration, including:

• Routine maintenance, troubleshooting, and performance tuning.

• System security hardening and compliance best practices.

• Proficiency in high-availability virtualization technologies such as Hyper-V, VMware and Proxmox

• Strong knowledge of database technologies, such as:

• Microsoft SQL Server, PostgreSQL, and MongoDB.

• Experience with backup, replication, and failover strategies.

• Scripting and automation skills using PowerShell, Bash, and SQL for system administration and process automation desirable

• Certifications such as Microsoft (MCSA/MCSE), VMware (VCP), or Cisco (CCNA/CCNP) are highly advantageous.
  

ABOUT YOU

Expectations

• Willingness to learn about new technologies on the job such as Hardware Security Modules, Document signers, and Public Key Infrastructure.

• To demonstrate strong customer facing skills and ability to gain in-depth product knowledge.

• Knowledge of security best practices and tools.

• A flexible approach to location and working hours incorporating any appropriate shift patterns.

• Able to work under pressure.

• Ability to challenge others in a reasoned and logical manner to explore all possible solutions.

• Able to collaborate with 3rd party suppliers.

• Hard-working, goal oriented and with a high level of energy and enthusiasm; able to operate efficiently, effectively and professionally within a fast paced, dynamic and results driven business environment.

• Effective at determining a course of action, breaking it down into smaller steps and planning accordingly. Able to plan and forecast based on business priorities.

• Ability to listen and understand information and to interpret stakeholder and customer needs.

• Excellent problem solving and critical thinking skills with the ability to analyze complex situations.

• Responsible and accountable for own decision making.

• Understands the benefit of documentation, a knowledge sharing champion.

• Able to self-organize workload to ensure products are delivered in line with agreed schedules.

• Able to change direction with ease, to overcome and to adapt to changing priorities and problems as they arise.

• Identifies changes to software and hardware solutions, and associated business processes to deliver measurable improvements.

• Able to work as an effective member of a small team and work effectively on your own.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Educated to a degree level in software engineering or computer science or have equivalent experience.

• Requires a minimum of 4-6 years’ experience of Implementations experience in controlled environments.

• Proven track-record delivering projects. Demonstrated ability to drive the planning, execution, and operation of complex projects

• Ability to effectively communicate in the English language, both verbally and in writing.

• Ability to read and interpret technical journals, specifications, international technical standards, etc.

• Must be legally eligible to work in the UK (Basingstoke).

TOPPAN is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, gender, sexual orientation, age, color, religion, national origin, veteran status, or disability.